Terms Of Service
1. Terms
Optivels reduces operational uncertainty by utilizing advanced technology and industry-specific equipment. This enables us to streamline receiving, shipping, and inventory management operations with maximum efficiency. We apply multiple quality control procedures to ensure accurate inventory tracking while minimizing losses related to damage, errors, or product spoilage.
Although our inventory management system is highly sophisticated, we further support it through regular physical inspections conducted by our team. Our staff carefully checks that products are properly stored and that inventory levels are sufficient to meet incoming order demands. We also oversee storage conditions to ensure full compliance with all required standards and procedures.
If any discrepancies or issues are detected, they are immediately communicated to the appropriate personnel—and to the customer when required—allowing corrective measures to be implemented as quickly as possible.
2. Use License
The information and materials available on the Optivels. website are provided on an “as is” basis, without warranties or guarantees of any kind. Optivels. expressly disclaims all express or implied warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement of intellectual property or other proprietary rights.
Furthermore, Optivels. makes no representations or guarantees regarding the accuracy, reliability, or expected results arising from the use of the materials published on this website. The company also assumes no responsibility for the content, accuracy, or reliability of any third-party websites linked to or referenced from this site.
Privacy Policy
At Optivels, we respect your privacy and are dedicated to protecting any information collected through our website, Optivels.com. We only request personal information when it is necessary to provide our services or improve your experience. Any data collection is carried out through fair and lawful means, with your knowledge and consent whenever appropriate. We also clearly explain why the information is being collected and how it will be used.
We do not sell, trade, or share your personal information with third parties except when required by applicable law. Your data is retained only for the period necessary to fulfill the services requested.
Any personal information stored on our servers is kept only when required for operational purposes, and we implement commercially reasonable security measures to protect it against loss, theft, unauthorized access, disclosure, modification, or misuse.
Use Of Cookies
This Cookies Policy explains in a clear and transparent manner how cookies and similar technologies are used on our website, as well as the options and rights available to you for managing or restricting their use.
Introduction
Our website uses cookies to better understand how visitors interact with the site, allowing us to enhance functionality, optimize performance, and improve the overall user experience.
By checking the consent box in our Cookies Policy popup, you acknowledge and agree to the use of cookies in accordance with this policy. If you do not wish to accept cookies, you may disable or block them through your browser settings or by using available opt-out tools. Please be aware that limiting the use of cookies may impact the performance and availability of certain features on the website.
Cookies
A cookie is a small text file that is placed on your device when you visit a website. These files allow the website to recognize your device and remember certain information about your visit when you return.
We use two types of cookies:
- “Persistent” cookies are stored on your device for a defined period of time and remain active until they expire or are manually removed. These cookies help recognize returning users, allowing certain website features to function without requiring repeated login or preference settings.
- “Session” cookies are temporary files that exist only while your browser session is active and are automatically deleted once the browser is closed.
- We do not disclose or share your personal information with third parties except in the circumstances described within this Cookies Policy.
Third Party Analytics Cookies and Plugins
We use analytical cookies, including those provided by Google Analytics, to better understand how visitors interact with our website and to monitor overall site usage. These cookies help generate statistical data that enables us to improve website functionality, performance, and user experience.
In addition, we use advertising and marketing cookies from services such as DoubleClick, Google Ads Conversion Tracking, and Google Dynamic Remarketing. These technologies help us deliver more relevant advertisements, measure the effectiveness of marketing campaigns, and reduce the likelihood of showing users repetitive ads.
Blocking or Deleting Cookies
You may choose to refuse cookies or delete those already stored on your device by modifying your browser settings at any time.
Please note that disabling or removing cookies may impact the performance of our website and restrict access to certain features or functionality.
By continuing to browse and use our website, you acknowledge and agree to this Cookies Policy, regardless of your browser configuration.
Contact Us
If you have any questions or concerns about our use of cookies, you may contact us by visiting the Contact Us page.
DID YOU KNOW?
Do you think your company has unexploited opportunities? If so, allow Optivels to assess your business and provide guidance on maximizing it. We can assist in growth, enhance your return on invested capital (ROIC), and evaluate the business model.
I continually wondered if there was a more efficient method for handling retail order fulfillment. The solution from Optivels demonstrated that optimizing orders can be achieved while adhering to the guidelines. The experts possess the essential technology that distinguishes success from failure. Optivels has a deep understanding of customer expectations and strives to exceed them in serving retailers.
ANY HAUK
The difficulties in order fulfillment hindered the brand I represent from reaching the highest level of customer satisfaction. As the EVP of the organization, it was essential for me to identify an effective solution to address these issues. The solution from Optivels granted me access to top-notch order fulfillment services, and I can now be confident that packages are consistently delivered accurately and punctually.
Kyle Andrew
I want to express my gratitude to Optivels for their assistance in accelerating processes. I truly appreciate the excellent service provided during our promotional events. Optivels has excelled in supporting Old Navy, with almost no errors occurring. If you ever require international shipping, you can rely on these fulfillment specialists for help.
Sonia Syngal
At Forwarding Inventory Transportation, they combine the best in logistics, fulfillment services, order management and customer service. Our company was the happy beneficiary of their expertise.
Til Chvatal
Forwarding Inventory Transportation's innovative order fulfillment system helped us streamline our business and that led to us improving our commitment to our customers by continuing to bring them high-quality products.
Borislav Zuyev
CUSTOMER SERVICE
Optivels is highly committed to after-sales support, customer service, and ensuring customer satisfaction. If you have any inquiries or need assistance with an order, don’t hesitate to contact us. Our customer service team is available 24/7 to make sure both your business and your customers are well supported. You can reach us through phone, email, online chat, or our internal ticket system (please note that you must be a customer with an active subscription to access the internal ticket system).
(800) 645-1586
