Optivels

Programmers

Section Image

Optivels is not solely characterized by technology; instead, it is our approach to leveraging technology to enhance order fulfillment that truly reflects our mission to improve businesses and their customers.

We employ application programming interfaces, or APIs, to connect various elements of your operational workflows with our system, ensuring a continuous flow of real-time data. We then process and interpret this data in a significant manner, allowing you to utilize these insights for more informed business decisions. Our system is adaptable, scalable, and works well with most contemporary services, processes, and applications.

Below is a summary of our most frequently used APIs:

Order API
Modern companies are overwhelmed with data, yet they struggle to derive insights that can effectively convert this data into analytical information to support improved decision-making. Our Order API is designed to help you overcome this challenge! It will collect, analyze, and convert all data associated with order fulfillment into analytical reports that assist your managers and leaders in making informed business choices. Additionally, you will have the capability to automate various elements of the order fulfillment process, minimizing the necessity for manual involvement and allowing for more efficient resource utilization.
Returns API
Companies often find returns and refunds to be a burden, yet it is essential to manage this inconvenience. The Returns API can streamline the processes of returns, refunds, and exchanges. Comprehensive reporting will provide insights into which products are being returned and the reasons behind the customer's decision to return them. This information can assist in pinpointing any potential issues with a vendor, supplier, carrier, or any segment of the supply chain. Return APIs can facilitate the creation of prepaid labels, RMAs, and the integration of tracking information back into your system, enabling your team to efficiently handle returned items.
Alerts API
We strongly recommend that our clients make use of our Notifications API. Instant notifications will assist both your business and your customers in keeping track of all developments in the order fulfillment process. Regardless of your location, you’ll have a comprehensive view of your entire operation as long as you have an Internet-connected device. Not only will you receive notifications, but you will also have the ability to modify and edit orders, provide processing instructions, and more through this API. You can manage your entire operation without being physically present with the team. Our APIs enable you to automate your business processes and gain better control over your operations. They also support decision-making processes, allowing you to eliminate uncertainty. Contact us to explore how the API systems can benefit your business. Enjoy one year of free IT support when you sign up for an annual plan.
Stock Application Programming Interface
Overseeing inventory is essential for retail operations. This process is intricate, repetitive, and if not executed carefully, it can lead to significant issues that may disrupt your entire business. Outdated items or spoiled stock can result in financial losses, while insufficient inventory might cause missed sales opportunities, reduced profits, and potentially affect customer satisfaction. The Stock API can assist you in managing your inventory more effectively. It can keep all your stock information and produce reports in seconds, allowing you to stay informed about your inventory levels. Additionally, it can be set up to send alerts when items are nearing their expiration date or when stock is running low, enabling you to plan for clearing out old stock or placing new orders as needed. This API can also be programmed to automatically reorder from your supplier, vendor, or manufacturer, saving you both time and effort.

DID YOU KNOW?

Do you think your company has unexploited opportunities? If so, allow Optivels to assess your business and provide guidance on maximizing it. We can assist in growth, enhance your return on invested capital (ROIC), and evaluate the business model.

ANY HAUK

I continually wondered if there was a more efficient method for handling retail order fulfillment. The solution from Optivels demonstrated that optimizing orders can be achieved while adhering to the guidelines. The experts possess the essential technology that distinguishes success from failure. Optivels has a deep understanding of customer expectations and strives to exceed them in serving retailers.

ANY HAUK

Kyle Andrew

The difficulties in order fulfillment hindered the brand I represent from reaching the highest level of customer satisfaction. As the EVP of the organization, it was essential for me to identify an effective solution to address these issues. The solution from Optivels granted me access to top-notch order fulfillment services, and I can now be confident that packages are consistently delivered accurately and punctually.

Kyle Andrew

Sonia Syngal

I want to express my gratitude to Optivels for their assistance in accelerating processes. I truly appreciate the excellent service provided during our promotional events. Optivels has excelled in supporting Old Navy, with almost no errors occurring. If you ever require international shipping, you can rely on these fulfillment specialists for help.

Sonia Syngal

Til Chvatal

At Forwarding Inventory Transportation, they combine the best in logistics, fulfillment services, order management and customer service. Our company was the happy beneficiary of their expertise.

Til Chvatal

Borislav Zuyev

Forwarding Inventory Transportation's innovative order fulfillment system helped us streamline our business and that led to us improving our commitment to our customers by continuing to bring them high-quality products.

Borislav Zuyev

CUSTOMER SERVICE

Optivels is highly committed to after-sales support, customer service, and ensuring customer satisfaction. If you have any inquiries or need assistance with an order, don’t hesitate to contact us. Our customer service team is available 24/7 to make sure both your business and your customers are well supported. You can reach us through phone, email, online chat, or our internal ticket system (please note that you must be a customer with an active subscription to access the internal ticket system).

(800) 645-1586
Section Image
REGISTER FOR OUR NEWSLETTERS IF YOU WANT TO RECEIVE OUR LATEST NEWS AND INDUSTRY UPDATES
Section Image

This website uses cookies

We use cookies to personalize content and ads, to make sure our web page is user-friendly and to guarantee a high functionality of the webpage. By continuing to browse this website, you declare to accept the use of cookies.

Details