Ecommerce
Order Fulfillment
Great news! A customer just made a purchase and paid for your product online. Now, it’s your responsibility to ensure they receive their order promptly. You’ll soon realize there are several steps involved to guarantee safe delivery. You could handle fulfillment yourself, but Optivels can process your orders faster, more efficiently, and at a lower cost. Wouldn’t it make sense to let Optivels manage the logistics so you can focus your time and resources on growing your business?
How else can Optivels support your business?
Managing inventory can be challenging, but it doesn’t have to be. Instead of just working harder, we use smart technology to simplify the process for everyone. Our AI-powered analytics let us know exactly how much stock to keep, so you avoid overstocking or running out. We also use tech to alert you when inventory is low or nearing expiration.
Optivels provides you with a wealth of operational data you might not have had access to before! We process this information and deliver easy-to-understand reports, helping you evaluate different parts of your business. These insights empower you to make data-driven decisions, eliminating the need for guesswork.
Optivels operates a network of warehouses strategically located across the country. You can store your products in multiple locations instead of just one central warehouse. When an order comes in, it’s shipped from the warehouse closest to your customer, saving you on shipping costs and impressing your customers with fast delivery.
We’re happy to work behind the scenes. There’s nothing in our process that would indicate a third-party is handling your orders. From your customer’s perspective, it will always look like your business fulfilled the order directly.
While some companies take weeks to onboard, we make integration quick and simple—often finishing in just a few hours. Our cloud-based platform uses APIs compatible with many modern eCommerce systems, making us flexible, scalable, and easy to connect with.
Your satisfaction is our top priority. We take pride in our customer service and are always willing to go the extra mile to ensure you’re happy. We offer comprehensive business solutions at prices that fit any budget.
- You have a backlog of orders and your team is struggling to keep up;
- A high percentage of your products are being returned;
- You’re running out of space to store your inventory;
- You don’t have an organized system for managing inventory and fulfilling orders;
- Order fulfillment is costing you far too much.
Why partner with Optivels?
WHAT ARE YOU WAITING FOR? PICK UP YOUR PHONE AND CALL US NOW!
DID YOU KNOW?
Do you think your business has more potential to unlock? If so, let Optivels review your business and provide consulting on how to maximize it. We can help you grow, boost your return on invested capital (ROIC), and evaluate your business model.
"I kept wondering if there was a more efficient way to handle retail order fulfillment. Solution Optivels demonstrated that optimizing orders can be done without breaking the rules. Their experts have the right technology to make a real difference. Optivels truly understands what customers expect and consistently goes the extra mile for retailers."
ANY HAUK
CEO PINK
"I want to express my gratitude to Optivels for their support in accelerating our processes. Your excellent service during our promotions has been invaluable. Optivels has provided outstanding support to Old Navy. Mistakes have been almost nonexistent. If you need to ship internationally, you can rely on these fulfillment professionals."
Sonia Syngal
CEO – Old Navy
Optivels did not falter, living up to its reputation of reliability and dependability. They served us well and protected our bottom line by giving us a swift and versatile order fulfillment service.
Camilla Bengtsson
CUSTOMER SERVICE
Optivels is committed to providing excellent after-sales service, customer support, and satisfaction. If you have questions or need assistance with an order, please contact us. Our support team is available 24/7 to ensure your business and customers receive the best care. You can reach us by phone, email, online chat, or through our internal ticket system (available to customers with an active subscription).
(800) 679-1733
