Ecommerce
Order Fulfillment
Great! An order has just been made and paid for one of your items online. Now it’s your responsibility to ensure that your customer gets the product as promised and on time. You will soon realize that there are multiple steps necessary to guarantee the product arrives safely to your customer. You can opt to handle the order yourself – absolutely! However, Optivels can assist you in fulfilling this order more quickly, efficiently, and at a lower cost. Wouldn’t it be smarter to let Optivels take care of the heavy lifting so you can focus your time and resources on more critical areas of your business?
What additional services can Optivels provide for your business?
Managing stock is quite challenging, yet it’s a necessary responsibility. Putting in hard work isn’t always the most effective approach, particularly in today’s tech-driven world. We focus on working intelligently and using technology to simplify processes for everyone involved. Our AI-powered analytics tools provide precise information on the optimal inventory levels, allowing you to eliminate both surplus and shortages. Additionally, we leverage technology to send alerts when specific stock items are low or nearing their expiration date.
Optivels provides you with access to a wide array of information regarding your operations that you might not even be aware of! We will analyze all the data and deliver it to you in the form of reports that can assist you in examining various facets of your operations. This analytical information can aid you in making well-informed choices, eliminating the need for guesswork.
Optivels operates a network of strategically located warehouses across the country. You can distribute your inventory across several warehouses rather than keeping it all in one central site. When a customer places an order, it will be shipped from the nearest location to them. This approach will reduce your shipping costs and, even better, impress your customers with rapid delivery times.
We take pride in operating discreetly. We ensure that there is no indication that the orders were processed by an external company. To the outside world, it will always appear as though your business has handled the order.
Numerous companies require weeks to finalize the onboarding process – but not us. Our integration is swift and straightforward, often finished within a few hours. Our cloud-based platform employs APIs that work with a range of contemporary eCommerce technologies, making us the most adaptable, scalable, and easy-to-integrate system.
Your needs are our top priority. We take immense pride in the customer support we offer, and we will go above and beyond to guarantee your total satisfaction. We deliver the most extensive business solutions at a price that is accessible to everyone.
- You have a pile of orders and your team is having difficulty managing them;
- An unusually large number of items are being sent back;
- There isn't sufficient room to keep your stock;
- You do not have an organized method for managing inventory and processing orders;
- You are incurring high costs to complete orders.
What advantages come from collaborating with Optivels?
WHY HESITATE? GRAB YOUR PHONE AND CONTACT US IMMEDIATELY!
DID YOU KNOW?
Do you think your company has unexploited opportunities? If so, allow Optivels to assess your business and provide guidance on maximizing it. We can assist in growth, enhance your return on invested capital (ROIC), and evaluate the business model.
I continually wondered if there was a more efficient method for handling retail order fulfillment. The solution from Optivels demonstrated that optimizing orders can be achieved while adhering to the guidelines. The experts possess the essential technology that distinguishes success from failure. Optivels has a deep understanding of customer expectations and strives to exceed them in serving retailers.
ANY HAUK
The difficulties in order fulfillment hindered the brand I represent from reaching the highest level of customer satisfaction. As the EVP of the organization, it was essential for me to identify an effective solution to address these issues. The solution from Optivels granted me access to top-notch order fulfillment services, and I can now be confident that packages are consistently delivered accurately and punctually.
Kyle Andrew
I want to express my gratitude to Optivels for their assistance in accelerating processes. I truly appreciate the excellent service provided during our promotional events. Optivels has excelled in supporting Old Navy, with almost no errors occurring. If you ever require international shipping, you can rely on these fulfillment specialists for help.
Sonia Syngal
At Forwarding Inventory Transportation, they combine the best in logistics, fulfillment services, order management and customer service. Our company was the happy beneficiary of their expertise.
Til Chvatal
Forwarding Inventory Transportation's innovative order fulfillment system helped us streamline our business and that led to us improving our commitment to our customers by continuing to bring them high-quality products.
Borislav Zuyev
CUSTOMER SERVICE
Optivels is highly committed to after-sales support, customer service, and ensuring customer satisfaction. If you have any inquiries or need assistance with an order, don’t hesitate to contact us. Our customer service team is available 24/7 to make sure both your business and your customers are well supported. You can reach us through phone, email, online chat, or our internal ticket system (please note that you must be a customer with an active subscription to access the internal ticket system).
(800) 645-1586
