Service Agreement
and Confidentiality Policy
Service Agreement
1. Terms
Optivels, LLC minimizes uncertainty significantly. We utilize specialized technology and equipment tailored to the industry to enhance the processes of receiving, shipping, and managing inventory. We implement multiple levels of checks and balances to maintain appropriate stock levels and mitigate product loss from spoilage and damage. Although our inventory management system is unparalleled, we complement it with physical inspections conducted by our team. Our team will visually assess stored products to confirm they are in the correct locations and that there are sufficient quantities available for incoming orders. We also verify special storage conditions to ensure compliance with all protocols and specifications. If we identify any issues, we promptly report our findings to the relevant personnel and, if necessary, to the customer so that we can take immediate corrective actions.
2. Use License
The content on Optivels, LLC’s website is offered on an ‘as is’ basis. Optivels, LLC does not provide any warranties, either expressed or implied, and expressly disclaims all other warranties, including, but not limited to, implied warranties or conditions of merchantability, suitability for a specific purpose, or non-infringement of intellectual property or other rights violations.
Additionally, Optivels, LLC does not guarantee or make any claims regarding the accuracy, expected outcomes, or reliability of the materials on its website or any related materials or linked sites.
Data Protection Policy
Your privacy matters to us. It is Optivels, LLC’s commitment to honor your privacy concerning any data we may gather from you on our website, Optivels.com.
We only request your personal information when absolutely necessary. When we do, we will gather only what is essential through fair and legal methods, and, when suitable, with your awareness or consent. We will also inform you of the reasons for collecting it and how it will be utilized.
Your personal information will not be shared with third parties, except as mandated by law. We will keep personal information only for the duration needed to provide you with a service.
We do not keep your personal information on our servers unless it is essential for delivering a service to you. Any information we do store will be safeguarded using commercially reasonable measures to protect your personal information from loss or theft, as well as from unauthorized access, disclosure, duplication, use, or alteration.
Utilization of Cookies
This Cookies Policy provides you with straightforward and detailed information about the technologies utilized on our website, along with your rights to limit this usage.
Introduction
Our website employs cookies to gain insights into how users interact with it, enabling us to enhance our site.
By checking the box in our popup Cookies Policy window, you agree to our use of cookies as outlined in this Cookies Policy. If you do not agree to the use of cookies, you can block or disable them through your browser settings or the opt-out links provided in this Cookies Policy. However, disabling all cookies may adversely affect your experience on this website.
Cookies
A cookie is a small text file placed on your computer when you visit certain websites. This text file can be accessed by the website to help recognize you when you return.
We utilize two categories of cookies:
‘persistent’ cookies that stay on your computer and remain valid until you either delete them or they reach their expiration date; these cookies help identify users so they do not have to re-enter their passwords for specific features of the Website.
‘session cookies’ are removed as soon as the web browser is closed.
We will not disclose personal information to any third parties except as described in this Cookies Policy.
Third Party Analytics Cookies and Plugins
We utilize Google Analytics’ analytical cookies to assess the usage of our website and monitor visitor activity. Google Analytics produces statistical and other data regarding the use of our website.
We employ advertising cookies from DoubleClick (Google), Adwords Conversion (Google), and Google Dynamic Remarketing (Google) services to enhance advertising and deliver the most pertinent advertising content, thus preventing the display of the same advertisement multiple times.
Blocking or Deleting Cookies
You can choose to reject cookies or remove cookies already saved on your computer through your web browser settings.
Blocking and deleting cookies may negatively affect the functionality of our website, and you may be unable to access all features available on our site.
By continuing to navigate our Website, you agree to this Cookies Policy regardless of your browser settings.
Contact Us
You can reach out to us regarding our cookies by visiting the Contact Us page.
CUSTOMER SERVICE
Optivels is highly committed to after-sales support, customer service, and ensuring customer satisfaction. If you have any inquiries or need assistance with an order, don’t hesitate to contact us. Our customer service team is available 24/7 to make sure both your business and your customers are well supported. You can reach us through phone, email, online chat, or our internal ticket system (please note that you must be a customer with an active subscription to access the internal ticket system).
(800) 645-1586
