Electronic Data
Interchange (EDI)
Cloud-based Electronic Data Interchange (EDI) has transformed the way companies manage their daily activities. Our EDI enables businesses to maintain ongoing communication with their carriers, vendors, suppliers, customers, and other key parties.
Rather than rushing around, you’ll gain a comprehensive overview of your operations directly through the EDI. You will also have the capability to reach out to all your stakeholders directly from the EDI. EDI can serve as the main system that facilitates connections, oversight, and communication with all processes and partners.
You will have the ability to send shipping alerts, place orders, fulfill orders, create invoices, and much more directly from the EDI. Some of these tasks can also be set up for automation, allowing you to save both time and money.
Commerce EDI
- Elevate your business's efficiency with state-of-the-art technology;
- Gain mastery over your operations through smooth transfer and load balancing features;
- Leverage the remarkable capabilities of AI and Machine Learning to manage a more streamlined and effective operation;
- Expand your business however you choose by seamlessly incorporating additional vendors and suppliers into your current supply chain;
- Quickly and easily include products in your catalog;
- Track the performance of vendors, suppliers, and carriers from a single central hub;
- Leverage the reports and analytics produced by EDI to guide your business choices.
Integration of ERP and CRM
Our EDI solution in the cloud works seamlessly with all leading Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) platforms. The majority of the integration process is straightforward and fast.
DID YOU KNOW?
Do you think your company has unexploited opportunities? If so, allow Optivels to assess your business and provide guidance on maximizing it. We can assist in growth, enhance your return on invested capital (ROIC), and evaluate the business model.
I continually wondered if there was a more efficient method for handling retail order fulfillment. The solution from Optivels demonstrated that optimizing orders can be achieved while adhering to the guidelines. The experts possess the essential technology that distinguishes success from failure. Optivels has a deep understanding of customer expectations and strives to exceed them in serving retailers.
ANY HAUK
The difficulties in order fulfillment hindered the brand I represent from reaching the highest level of customer satisfaction. As the EVP of the organization, it was essential for me to identify an effective solution to address these issues. The solution from Optivels granted me access to top-notch order fulfillment services, and I can now be confident that packages are consistently delivered accurately and punctually.
Kyle Andrew
I want to express my gratitude to Optivels for their assistance in accelerating processes. I truly appreciate the excellent service provided during our promotional events. Optivels has excelled in supporting Old Navy, with almost no errors occurring. If you ever require international shipping, you can rely on these fulfillment specialists for help.
Sonia Syngal
At Forwarding Inventory Transportation, they combine the best in logistics, fulfillment services, order management and customer service. Our company was the happy beneficiary of their expertise.
Til Chvatal
Forwarding Inventory Transportation's innovative order fulfillment system helped us streamline our business and that led to us improving our commitment to our customers by continuing to bring them high-quality products.
Borislav Zuyev
CUSTOMER SERVICE
Optivels is highly committed to after-sales support, customer service, and ensuring customer satisfaction. If you have any inquiries or need assistance with an order, don’t hesitate to contact us. Our customer service team is available 24/7 to make sure both your business and your customers are well supported. You can reach us through phone, email, online chat, or our internal ticket system (please note that you must be a customer with an active subscription to access the internal ticket system).
(800) 645-1586
